Margaret Shaffer

Margaret Shaffer

Richard C. Notebaert Distinguished Chair of International Business and Global Studies
Sheldon B. Lubar School of Business
University of Wisconsin Milwaukee
shafferm@uwm.edu

Course

CHMB 5815 International Human Resources Management

Education

Ph.D., Human Resource Management and Organizational Behavior, University of Texas at Arlington

M.S., Personal and Human Resource Management, University of Texas at Arlington

B.A., Psychology and Sociology, Indiana University

Experience

Dr. Shaffer's research activities focus on understanding cross-cultural experiences, especially in the areas of expatriate adjustment and performance and life balance. Based on her extensive experience in Asia, she has led several study abroad trips to China and Hong Kong. She teaches undergraduate and graduate course in International Business, Organizational Behavior and Human Resource Management.

Book Chapters

Francesco, A. M., & Shaffer, M. A. (Forthcoming 2009) Working Women in Hong Kong: Neuih Keuhng Yahn or Oppressed Class? In Cheung, F.M.C. (Ed.) Mainstreaming Gender in Hong Kong. Hong Kong: Chinese University Press.
Shaffer, M. A., & Miller, G. (2008) Cultural Intelligence: A Key Success Factor for Expatriates. In Ang, S. and Van Dyne, L. (Eds.) Handbook of Cultural Intelligence (pp. 107-125). New York: M. E. Sharpe
Shaffer, M. A., Francesco, A. M., Joplin, J. R. W., & Lau, T. (2005). Easing the pain: A cross-cultural study of support resources and their influence on work-family conflict. In S. Poelmans (Ed.), Work and Family: An International Research Perspective (pp. 319-340). Mahwah, NJ: Erlbaum.
Harrison, D. A., Shaffer, M. A., & Bhaskar, P. (2004). Going places: Roads more and less traveled in research on expatriate experiences and performance. In Martocchio, J. (Ed.), Research in Personnel and Human Resources Management (pp. 199-248). San Diego, CA: Elsevier.

Shaffer, M. A., Snape, E., & Cheung, F. (1999). Human resource strategy and business performance: Evidence from a survey of multinational firms in Hong Kong. In Fosh, Patricia et al. (Eds). Hong Kong Management and Labour after 1997. London: Routledge.

Professional Activities

Dr. Shaffer has published numerous academic articles in leading journals such as the Academy of Management Review, Academy of Management Journal, Journal of Applied Psychology, Journal of Management, and Journal of International Business Studies. She has also been an active participant in the Academy of Management Meetings and the Academy of International Business conferences. One of her papers on expatriate adjustment (co-authored with David Harrison) received the first "Best International Paper" award from the Academy of Management. She currently serves on the editorial boards of Organizational Behavior and Human Decision Processes and Personnel Review.

Before joining the faculty at UWM, Dr. Shaffer lived and worked in Hong Kong for 11 years. She was a professor of management at Hong Kong Baptist University and the Hong Kong Polytechnic University, where she was the course director of their Doctor of Business Administration program. She has successfully supervised more than 20 doctoral students.

Dr. Shaffer has consulted with numerous organizations, including American Airlines, Caltex Petroleum, Federal Express, General Motors, and Levi Strauss concerning their expatriation policies and practices. Before becoming an academic, Dr. Shaffer worked in the United States as a manager in the telecommunications, hospitality, and retail industries and in Hong Kong as a partner in a training and consultancy firm.

Professional Experience

2005 to Present  PROFESSOR
-The Notebaert Distinguished Professor of International Business and Global Studies
-The University of Wisconsin – Milwaukee

2000 to 2005  
PROFESSOR (7/05 – 8/05);
ASSOCIATE PROFESSOR (8/00 – 7/05)
Hong Kong Baptist University

2000 to 2005  ADJUNCT PROFESSOR
Hong Kong Polytechnic University

1995 to 2000
ASSOCIATE PROFESSOR (2/00 – 8/00)
ASSISTANT PROFESSOR (1/95 – 2/00)

The Hong Kong Polytechnic University, Hong Kong