第529期岭南学术论坛(经济学系列Seminar)

发布人:李义华 发布日期:2019-03-18
活动时间
-
活动地址
岭南堂汪道涵会议室

报告题目:Information Provision and Streamlined Medical Service: Evidence from a Mobile Appointment App

人:易君健新加坡国立大学,经济系,助理教授

人:刘彦初(中山大学岭南学院,副教授)

    间:2019322日(周五)下午14:30-16:00

    点:岭南堂汪道涵会议室

    言:中文+英文

 

摘要:

We examine the launch of a mobile outpatient appointment app in China to study the effect of information provision and a streamlined appointment process on hospital operations and the alignment of healthcare supply and demand. Using a longitudinal dataset on hospital operations and a difference-in-differences model, we document that the app increases completed hospital consultations by 9.5%, through boosting registrations by 4.8% and reducing appointment cancellations by 3.4%. The app improves queuing efficiency in overcrowded hospitals and draws demand for underutilized ones. Supported by additional evidence from a subset of patients' electronic medical records, we also find that the app directs patients to the hospital and department more suitable to their medical conditions and to less busy days, resulting in a better match between patient demand and hospital service.

 

报告人简介:

        易君健新加坡国立大学经济系助理教授,香港中文大学经济学博士(2011)。研究兴趣包括医疗与健康经济学、医疗与健康大数据分析、人力资本理论、劳动和人口经济学、发展经济学、计量经济学、行为经济学曾在Management Science, Journal of Labor Economics,  International Economic Review, Economic Journal, Review of Economics and Statistics, Journal of Economic Behavior and Organization, Journal of Comparative Economics, Journal of Risk and Uncertainty等国际权威期刊发表多篇论文。

 

 

 

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